nick.support by NickRanks

Remote support · nick.support

Need help? Nick's got you.

Text me first — I'll call you right back. Then we'll connect your computer in three easy steps.

Already on the phone with me? Tap Start Remote Help.

  • Real person — text or call
  • Encrypted session
  • You can end it anytime

Three steps. That's the whole thing.

No accounts. No passwords. Nothing to figure out.

  1. Text Nick

    Tap Text Nick below and tell me what's wrong in a few words. I'll text or call you back — usually within a few minutes.

    Text Nick
  2. Start Remote Help

    One click downloads a small, safe program. If your computer asks, click Run or Open.

    Start Remote Help
  3. Read me the code

    A window called Nick Support opens and shows nine digits. Read them to me and we're connected.

    Example — your code will be different.

One thing to watch out for

I will never call you first and ask for a code — you reach out to me. If a stranger calls claiming to be "tech support," hang up. Then text me if you're not sure — I don't mind. I won't ask for money or gift cards. Real help only happens at nick.support.

Stuck on a step?

Pick your device — or just call me and we'll do it together.

Tip jar

Glad I could help?

Helping you is genuinely the best part of my day, and tips are never required. But if you'd like to toss something in the jar, it makes my whole week.

Secure checkout by Stripe — you confirm the amount there. Never expected, always appreciated.